Virtual Care

Resources and Tools

An evolving list of clinical resources, tools and other information on providing virtual care.

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Clinically Appropriate Use of Virtual Care Guidance for Primary Care

Ontario Health has developed virtual care guidance and related tools to support primary care clinicians to make deliberate and purposeful decisions in the planning and delivery of virtual care (Ontario Health).

View guidance and tools (external website)

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Implementation Toolkit One-pager

A document to assist you with implementing the guidance within your clinician network/association/organization (Ontario Health, 2022).

View Implementation Toolkit (PDF)

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Virtual Visits Verification Standard

Information for health care providers on Verified Virtual Visit Solutions including frequently asked questions (Ontario Health).

Verified Virtual Visit Solutions (external website)

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Verified Solutions List for Virtual Visits

A list of virtual visit solution options that are appropriate for clinical use (Ontario Health).

Verified Solutions List (external website)

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Balancing In-Person and Virtual Care

A resource with principles to guide decision making, examples of when in person care is required, PPE and infection control and caring for COVID-19 patients (Ontario College of Family Physicians, February 2022).

In Person and Virtual Care (PDF)

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Clinician Change Virtual Care Toolkit

A general guide to support clinicians with their use and implementation of virtual care (Canada Health Infoway, May 2022)

Clinician Virtual Care Toolkit (external website)

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Virtual Care Billing: a Visual Guide

Requirements for virtual care billing have changed effective, December 1, 2022. Find all relevant information here (Ministry of Health, December, 2022).

Virtual Care Billing Guide (PDF)